Unlock a NewSales Channelfor Your Dealership
1,500+ vehicles drive through your service lane every month. You're losing most of them to KBB and Cars.com. AutoRelay captures them first — exclusively for you.
Sadie - Riverside Motors
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Hey Stacy! Sadie here from Riverside Motors 🚗💨 Just confirming your service appointment for tomorrow at 2pm! While you're in, want a no-cost professional vehicle appraisal? No pressure just good info if you're curious what your car is worth these days 😉
9:42 AM
Dealers Are Losing High-Intent Buyers Every Single Day
Your service lane is full of customers who want to know what their car is worth — but almost none of them get an offer
33%
of service customers want to know what their car is worth
BUT
14%
actually get an appraisal offer from the dealer
2 in 3 leave
and end up trading in or buying elsewhere
36%
Rise in auction fees
Dealers pay more to source used inventory than ever before
$1,800
saved per car when acquired directly vs. auction
And costs keep rising
33%
Drop in lease returns
The traditional supply of off-lease used cars has dried up dramatically
100+
high-intent customers in your service lane EVERY DAY
Your untapped goldmine
Live in 10 Minutes. Seriously.
No integration nightmares. No training. No vendor calls. Just results.
Identify
Integrates with your service scheduling. AI analyzes appointments to find the best acquisition opportunities.
Engage
Sends personalized SMS to the customer. AI validates phone & VIN. 67% response rate.
Qualify
Qualifies the lead using repair total as a pricing advantage. "Yes" replies flow automatically to your CRM.
Convert
Automated appraisal link + incentive. Drip campaigns resurface older leads. Zero manual effort.
Stop Overpaying for Shared Leads
Traditional lead providers charge thousands per month and share your leads with competing dealers. AutoRelay doesn't.
KBB Instant Cash Offer
Cars.com
Autotrader
AutoRelay
Most dealers recoup the cost by acquiring just 2-3 extra vehicles per month.
Flat monthly fee · Unlimited leads · No contracts · 30-day free trial
Email Gets Ignored. Texting Closes Deals.
Your customers are already on their phones. Reach them before KBB does.
Trusted by Dealerships Across the Country
Real dealerships using AutoRelay every day to acquire more inventory
98%
SMS Open Rate
< 5s
AI Response Time, 24/7
90%
Lower Cost Than Shared Leads
Powering acquisition at
Everything You Need to Acquire More Vehicles
Exclusive leads from your own service lane — not shared with 3-5 competing dealers.
AI-Powered Replies
Never Miss a Lead — Day or Night
AI responds in under 5 seconds, 24/7. Qualifies leads, books appraisals, and closes appointments — without your team lifting a finger.
Campaign Engine
Reach Every Customer Automatically
Service reminders. Recall notices. Trade-in offers. Inventory promos. Target the right customers at the right time — no manual outreach.
Real-Time Dashboard
Know Exactly What Your BDC Produces
Every conversation, every lead, every metric — one screen. Real-time visibility into pipeline, performance, and ROI.
DMS Integrations
Works with Your Existing Systems
Plug into XTime, MyKaarma, and Tekion. Service records, appointments, and inventory data flow in automatically.
The Numbers Speak for Themselves
1,500
Potential Vehicles/Month
$1,800
Savings Per Vehicle vs. Auction
67%
SMS Response Rate
3x
More Acquisitions
Your Service Lane Won't Wait. Neither Should You.
Free for 30 days. No credit card. No contracts. Start acquiring vehicles this week.
Whether you're a Used Car Manager filling the lot, a GSM watching acquisition costs, or a BDC Director who needs more leads — AutoRelay delivers.
Most dealerships are live in under 10 minutes
Frequently Asked Questions
Everything you need to know about AutoRelay and service lane acquisition.
AutoRelay is a dealership vehicle acquisition platform that helps car dealerships acquire more vehicles through their service lanes. The platform engages service customers via AI-powered SMS — responding in under 5 seconds, 24/7 — and qualifies acquisition opportunities automatically. Unlike KBB, Cars.com, and Autotrader which share leads with multiple competing dealers, AutoRelay gives you exclusive access to your own service customers. The system integrates with your existing DMS, sends personalized messages, and tracks every conversation in a real-time dashboard.
The biggest difference is exclusivity. KBB Instant Cash Offer sends your customer's information to 3-5 competing dealers — so you end up bidding against other stores for your own customer. Cars.com and Autotrader work the same way. AutoRelay flips the model: it captures your service customers before they ever hit a third-party site, giving you first-mover advantage with zero competition. All for a flat monthly fee instead of per-lead charges.
Most dealerships see a positive ROI within the first month. With a flat monthly fee for unlimited leads, acquiring just 2-3 additional vehicles per month more than pays for the platform. Traditional lead sources cost $2,000-$7,500/month for shared leads with lower close rates. AutoRelay targets service customers who already trust your dealership — with a 67% response rate, far above the industry average for cold leads from third-party platforms.
Most dealerships are fully live within 10 minutes. Drop the SMS widget on your website or connect a service list — no hardware to install, no IT department needed, no training required. AutoRelay integrates with your existing DMS and you can start engaging service customers the same day.
Yes. AutoRelay connects with major dealership management systems and CRMs including XTime, MyKaarma, and Tekion. Service appointment data flows in automatically, and engagement data flows back to your CRM so your sales team can follow up without switching systems. We also support custom integrations via API.
Service lane acquisition is the practice of acquiring used vehicles from customers who are already visiting your dealership for service. These customers are warmer leads — they already trust your store and their vehicles are already on your lot. AutoRelay automates this by engaging service customers via text before competitors can reach them, with AI that responds in under 5 seconds around the clock.
No long-term contracts. AutoRelay starts with a 30-day free trial — no credit card required. After that, it's a flat monthly fee with no per-lead charges, no setup costs, and no hidden fees. You can cancel anytime. We believe the results speak for themselves.
Cars.com charges $30-$60 per lead plus monthly subscription fees of $399-$1,299. At 100 leads/month, that's up to $7,299/month — and those leads are shared with competing dealers. AutoRelay is a flat monthly fee for unlimited exclusive leads from your own service lane — a fraction of the cost with better lead quality.
Service lane acquisition through AutoRelay is the most cost-effective approach — a flat monthly fee for unlimited leads. For comparison: KBB Instant Cash Offer charges $25-$75 per lead (shared), Cars.com charges $30-$60 per lead plus subscription fees, Autotrader charges $25-$50 per lead, and CarGurus charges $25-$50 per lead plus a dealer dashboard fee. The key difference is that AutoRelay leads are exclusive to your dealership — you're not competing with other dealers for your own customers.
Absolutely. Every dealership starts with a full 30-day free trial with no credit card required. You get access to the complete platform — service lane targeting, SMS engagement, AI-powered responses, and analytics. Most dealerships are live and engaging customers within their first day.
AutoRelay's AI responds to customer messages in under 5 seconds, 24/7 — including nights, weekends, and holidays. It uses vehicle-aware context from your DMS (year, make, model, service history) to have natural, personalized conversations. The AI qualifies leads, books appraisals, and answers questions. When a customer is ready to move forward, your team takes over seamlessly. It's not a chatbot — it's an AI-powered BDC agent that augments your existing team.
Yes. AutoRelay is fully TCPA compliant. Every customer must opt in before receiving messages, and opt-out is handled automatically. The platform maintains consent records, manages do-not-contact lists, and follows all federal and state texting regulations. Compliance is built into the product, not bolted on.
Podium and Kenect are general messaging platforms built for dozens of industries. AutoRelay is purpose-built for one thing: vehicle acquisition from your service lane. AutoRelay's AI understands vehicle year, make, model, and service history. It integrates deeply with automotive DMS systems like XTime, MyKaarma, and Tekion. And it includes a campaign engine for service reminders, recall notices, and trade-in offers — features that horizontal messaging tools don't have. And it costs less than Podium Pro while delivering a purpose-built acquisition pipeline.